Between these two extremes lies a sliding scale that balances support from us with your own desire for involvement. This continuum allows you to find the perfect balance between tailored solutions and ready-made offerings, ensuring that you receive the level of customization and support that best suits your business needs. Answer two questions below to see which service offerings might be right for you!
Transforming Strategy into Lasting Success
Operations are vital for connecting strategic vision with long-term success. In a dynamic business environment, companies that optimize operations to accelerate and scale new capabilities gain a competitive edge. Our Operations Consulting services integrate strategy, technology, and transformation to achieve sustainable growth. We align boardroom strategies with frontline execution, leveraging technology for impactful, lasting change.
How We Help Clients
- Capital Excellence: We help organisations achieve higher and faster returns by deploying best-in-class thinking across their capital projects portfolio and project delivery value chain.
- Supply Chain: Our expertise creates a lasting impact on global supply chain operations, allowing organizations to make sure they have what they need, when they need it.
- Product Development & Procurement: We assist in transforming product and service design to capture the full value in your portfolio.
- Service Operations: We enhance the customer experience and enterprise efficiency and effectiveness.
Value That Matters
We are committed to delivering on the promise of technology, from strategy to scale. Let’s work together to achieve your operational goals.
Our Approach
Great operations translate strategy into success and deliver holistic impact quickly. We tailor our work to your organization’s needs, culture, and challenges, focusing on sustainable, inclusive growth. By collaborating closely with your team, we ensure lasting transformations through management placements, hands-on coaching, and structured learning programs. Our experts tackle operational challenges using proven methodologies, data, and innovative insights, creating a flexible operating model that ensures long-term competitiveness and environmental sustainability.
Technology-Enabled Transformation
PMG partners with you to adopt the best technological tools from a robust ecosystem of solutions, empowering your team to navigate digital complexities and derive actionable insights. We focus on maximizing the benefits of digitization to achieve lasting success.
Featured Capabilities
- Operations Transformation: We unlock operations’ full potential through rapid strategic transformations, building new capacity and value.
- Environmentally Sustainable Operations: We offer insights on using environmentally focused operations as a competitive advantage.
- Productivity and Resilience: We enhance resilience throughout the value chain, applying advanced analytics and improving supply chain visibility.
Case Study & Insights
- Our Operations Team helped a prominent Burger King franchise in reducing their high staff turnover rates, which exceeded the industry average of 37%. PMG diagnosed the underlying causes and developed effective retention strategies, resulting in an 18% increase in employee satisfaction, a 30% reduction in turnover rates to 26%, and substantial financial benefits, including $7.1 million in retained costs and increased productivity. These improvements stabilized the workforce, enhanced operational continuity, and improved customer service quality.
Our People
Our team includes senior partners and leaders who excel in optimizing research and development investments, technology, strategy, operations, and transformational programs, drawing on their extensive experience across diverse industries. This ensures our clients benefit from top-tier expertise.
Join our Operations Consulting Practice to work on transformative projects with global companies and small businesses. We seek top talent and welcome experienced professionals looking for new challenges. Visit our careers page for open positions or email resumes to resumes@portersmg.com with the subject line “Operations.”
